Returns and Refund Policy

ABC Distribution USA RETURNS & REFUND POLICY

 

***Please note if the item is defective please contact the manufacturer through their website directly.

 

Returns Policy

 

Items shipped from www.abcdistributionusa.com, including Warehouse Deals, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

 

ABC Distribution USA Customer Care Team will review your claim and provide assistance in accordance with the Customer Service policies and procedures.

 

Contact info will be available on the Contact Us page.

 

Before contacting the ABC Distribution USA to initiate a return review the following:

 

• Please carefully review the Returns and Refund Policy.
• Contact us if your item can be returned in accordance to the Return Policy. We will then provide you with further returns instructions and returns address.

 

Refunds

 

ABC Distribution USA will inform you of our refund policy when you contact us. We will inspect all returned items when they arrive at our facility. If your return is as a result of our error, we will refund the full cost of the merchandise and original shipping charges.

 

If you return an item that was opened or shows signs of use, we will issue a partial refund minus the original shipping charges and return shipping fees. Products decrease in value over time. Therefore, a reduced refund will be issued for returns initiated over 30 days after delivery or received after 45 days.

 

You can expect your refund within four weeks from the date you return your package. In most cases you will receive a refund sooner, but we estimate four weeks because of the time required for return shipping (up to 14 days), product inspection (up to 5 business days), and processing from your bank or credit card company (up to 5 business days). All refunds are issued to the original method of payment unless you selected to return for in-store credit. Once your return is processed we will send you an email with your refund details.