Privacy & Security Policy

PRIVACY AND SECURITY POLICY

Abcdistributionusa.com (“Abcdistributionusa,”, “we” or “us,”) has created the following Privacy and Security Policy (“Privacy Policy”) to specify what information we collect, when we collect it, how and why we collect it, how we use it, how we protect it, how we share it and what choices you have regarding our collection and use of this information.

This Privacy Policy applies to the following site: www.Abcdistributionusa.com. By visiting Abcdistributionusa.com, you are accepting the practices described in this Privacy and Security Policy.

The information we collect from customers helps us personalize and continually improve your Abcdistributionusa experience.

INFORMATION WE COLLECT

• Your name
• Your billing and delivery address
• Your e-mail address
• Your phone (or mobile) number
• Your credit/debit card number
• Information on how you are using the Sites
• Your purchase/return/exchange information

 

WHEN WE COLLECT INFORMATION

• You purchase, order, return, exchange or request information about our products and services from the Sites or mobile applications
• You create an Abcdistributionusa account
• You connect with us regarding customer service via our customer service center, or on social media platforms.
• You visit the site or participate in interactive features of the site or mobile applications.
• You use a social media service, for example, our Facebook page
• You sign up for e-mails, mobile messages, or social media notifications from us
• You enter a contest or sweepstakes, respond to one of our surveys, or participate in a focus group
• You provide us with comments or suggestions
• You interact with the site through your computer, tablet or mobile device

 

HOW AND WHY WE COLLECT INFORMATION

Technologies Used

We may use tracking pixels/web beacons, cookies and or other technologies to receive and store certain types of information. This information includes Internet Protocol (IP) addresses, browser information, Internet Service Provider (ISP), operating system, date/time stamp and clickstream data. This information helps us customize your website experience. It also allows us to provide features such as storage of items in your cart between visits. This includes our content presented on other websites or mobile applications. We also use this information for reporting and analysis.

Third Party Cookies

We allow third-party companies to collect non-personally identifiable information when you visit the site and to use that information to serve ads for our products or services or for products or services of other companies when you visit the site or other websites. These companies may use non-personally identifiable information (e.g., navigational, click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, etc.) during your visits to the sites and other websites in order to provide advertisements about our goods and services likely to be of interest to you. These parties may use a cookie or a third-party web beacon, or other technologies, to collect this information.

To opt out of third-party vendors' cookies, see the "What Choices Do You Have?" section of this Privacy Policy for instruction how to do so.

User Experience Information

To improve customer online shopping experiences, assist with fraud identification, and to help our customer care representatives resolve customer issues, we use tools to monitor certain user experience information, including, but not limited to, login information, IP address, data regarding pages visited, specific actions taken on pages visited (e.g., information entered during checkout process), and browser information.

Information from Other Sources

We may also obtain information from companies that can enhance our existing customer information to improve the accuracy and add to the information we have about our customers (e.g., adding address information). This may improve our ability to contact you and improve the relevancy of our marketing by providing better product recommendations or special offers that we think will interest you.

Public Forums

Any information you submit in a public forum (e.g., a blog, chat room, or social network) can be read, collected, or used by us and other participants, and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances.

Mobile Privacy

We offer a mobile application - “app” - that allows you to shop online, check product availability, learn about sales events, or receive other information from us. All information collected by us via our mobile application is protected by this Privacy Policy.

Although you do not have to provide your location information, if you have questions about location and notification privacy, please contact your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

HOW COLLECTED INFORMATION IS USED

Product and Service Fulfillment

• Fulfill and manage purchases, orders, payments, returns/exchanges, or requests for information, or to otherwise serve customers
• Provide any requested services.
• Administer sweepstakes and contests.

Marketing Purposes

• Deliver receipt messages, e-mails, and mobile messages.
• Send marketing communications and other information regarding products, services and promotions.
• Administer promotions.

Internal Operations

• Improve the effectiveness of the site, mobile experience, and marketing efforts.
• Conduct research and analysis, including focus groups and surveys.
• Perform other business activities as needed, or as described elsewhere in this policy.

Fraud Prevention

• To prevent fraudulent transactions, monitor against theft and otherwise protect our customers and our business.

Legal Compliance

• To assist law enforcement and respond to subpoenas.

 

HOW COLLECTED INFORMATION IS PROTECTED

Security Methods

How Secure Is Information About Me?

We maintain technical, administrative, physical, electronic and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard this information, the site uses Transport Layer Security (TLS) when personal and sensitive information is collected. SSL encrypts credit card numbers, name and address so only we are able to decode the information.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

E-mail Security

Please note that e-mail may not be encrypted and is not considered to be a secure means of transmitting credit card information. “Phishing” is a scam designed to steal your information. If you receive an e-mail that looks like it is from us asking you for certain information, do not respond. Though we might ask you your name, we will never request your password, credit card information or other information through e-mail.

Information About Minors

We are committed to protecting the privacy of minors comply fully with the Children's Online Privacy Protection Act (COPPA). We will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If we become aware that an individual is under the age of 13 and has submitted any information to us, for any purpose without prior verifiable parental consent, we will delete his or her information from our files.

Additional Security

We also ask customers to carefully review their accounts and immediately report any unexpected activity to us and their issuing bank or credit card company. We ask all our customers to take measures to help protect information in their online accounts, including the following:

• Install the latest security updates and anti-virus software on your computer to help prevent malware and viruses.
• Reset your e-mail account passwords frequently.
• Use complex passwords or passphrases
• Do not use the same password on more than one website.
• Do not share your password with others.
• Sign out/log off website sessions so that your session is closed and cannot be accessed by another user on the same computer, especially when using a public computer or terminal.

 

HOW COLLECTED INFORMATION IS SHARED

General Policy

We do not sell or rent personally identifiable customer information to third parties; except, under limited circumstances. We may share information only as outlined below and with subsidiaries of Abcdistributionusa.com

The Abcdistributionusa Family

We share information we collect with the Abcdistributionusa family, which includes all our subsidiaries and affiliates. We may use this information to personalize product offerings. Our affiliates include Marketplace sellers that operate stores at Abcdistributionusa.com or sell offerings to you at Abcdistributionusa.com. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses.  You will be able to identify when a third party is involved in your transactions, and we share customer information related to those transactions with that third party.

Third-Party Service Providers

We may share information with companies that provide support services to us (such as a printer, e-mail, mobile marketing, logistics, or data enhancement providers) or that help us market our products and services. We also employ other companies and individuals to perform other functions on our behalf such as, fulfilling orders, delivering packages, sending postal mail and e-mail, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Promotional Offers: Sometimes we send offers to selected groups of LetsGoShop customers on behalf of other businesses. When we do this, we do not give that business your name and address.

Business Transfers: If some or all our business assets are sold or transferred, customer information will be one of the transferred assets. We also may retain a copy of that customer information. As we develop our business, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).

Protection of Abcdistributionusa and Others: We may disclose information you provide to us when we believe disclosure is appropriate to comply with the law - meeting national security or law enforcement requirements; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property or safety of our company, our customers or others.

This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

 

YOUR CHOICES

E-mail

Promotional E-mail

If you do not wish to receive promotional e-mails from us, click here. You also have the ability to unsubscribe to promotional e-mails via the opt-out link included in each e-mail. It may take up to 10 business days before you stop receiving promotional e-mails.

Important Notices and Transactional E-mail

Non-commercial electronic email messages with important information about the site may be sent to your email address.

Order confirmations, email order updates and “leave a review” emails will be sent after an order has been submitted

Mobile Mobile coupons and text messages may be sent to the mobile devices of customers who have requested this information via an opt-in request. Customers will be able to opt out of a specific mobile messaging campaign.

Abcdistributionusa.com Cookies

The help function of your browser should contain instructions to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time. If you set your computer to not receive cookies at any time, certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of the site features.

 

HOW TO ACCESS AND UPDATE YOUR INFORMATION

• If you have created an account, you can log in and update your account information, including contact, billing, and shipping information
• Contact us with your current contact information and the information you would like to access. We will provide you the information requested if reasonably available, or will describe more fully the types of information we typically collect.

 

PRIVACY POLICY SCOPE

This Privacy Policy applies to all current or former customer information collected by or provided to us.

The site may offer links to other sites. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have visited our website through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

 

INTERNATIONAL CUSTOMER PRIVACY

Abcdistributionusa is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

For most non-US transactions, we have partnered with third party companies (“Vendors”) that we have selected to help us facilitate international transactions. We work closely with these Vendors to ensure that your transaction is handled with care and all the information you provide is secure.

In cases of onward transfer to third parties of data of EU or Swiss individuals received pursuant to the EU-US Privacy Shield or the Swiss-US Privacy Shield, Abcdistributionusa is potentially liable.

Any information you provide us is controlled and processed by Abcdistributionusa, [PLACEHOLDER: physical US business address — confirm with CEO; the previously listed Dover, DE address appears to be a registered-agent address, not a physical operating location] or its suppliers (where indicated herein). As mentioned herein, your information provided at checkout will be controlled and processed by a Vendor.

We comply with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland to the United States, respectively. We have certified to the Department of Commerce that we adhere to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/

Pursuant to the EU-US Privacy Shield and the US-Swiss Privacy Shield, Abcdistributionusa acknowledges that EU and Swiss individuals have the right to access the personal information that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should contact us directly using one of the following methods:

• Send an e-mail to admin@Abcdistributionusa.com
• Contact our Live Chat

 

We will provide an individual opt-out choice before we share their data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To limit the use and disclosure of your personal information, you may submit a written request to admin@Abcdistributionusa.com.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.

We have further committed to cooperate with EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship. If you do not receive timely acknowledgment of your complaint, or if your compliant is not satisfactorily addressed, please contact the EU DPAs for more information or to file a complaint. The services of EU DPAs are provided at no cost to you.

PRIVACY POLICY REVISIONS

By accessing the Site or interacting with us, you consent to our use of information that is collected or submitted as described in this Privacy Policy. We may change or add to this Privacy Policy, so we encourage you to review it periodically.

This Privacy Policy was last updated on November 11, 2017.